Category: 3 – SHELF it (All Categories are 1 – Read ASAP!, 2 – BUY it!, 3 – SHELF it, 4 – SOMEDAY it)
Comments: Reputation rules was required reading for an interesting course on Crisis Management at school and is written by a former Professor. Good book with many interesting examples. However, if I played devil’s advocate, it did feel like one of those where a long blog post would have sufficed.
1. The trust radar was a valuable crisis tool and is one I think I will remember for a long time. See this post for more.
2. It was very interesting to learn about corporate activist groups from a crisis management point of view.
Book notes here.