Category: 3 – SHELF it (All Categories are 1 – Read ASAP!, 2 – BUY it!, 3 – SHELF it, 4 – SOMEDAY it)
Comments: This book might have been rated higher had I read this before starting work (of any sort). Over time, at work, you tend to learn the basics of etiquette (or at least think you do).
A good collection, nevertheless. And worth the 1 hour listen.
Top 3 Learnings:
1. Always introduce the younger/lower in hierarchy person to the older/younger in hierarchy person. I’ve reversed the order many a time.
2. When you drop a napkin in a very formal dinner, let it stay down. Request for another.
3. Understand which spoons and forks are used for which serving. If unsure, look around.. (covertly of course).
These may seem ‘minor’ but they are WELL worth learning to avoid any kind of embarrassment during an occasion of importance!