2. BUY it! · Psychology · Relationships

BR 283: The Power of Regret by Dan Pink

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Comments: This is a classic Dan Pink book – well researched, extremely well structured, and chock full of thought provoking notes.

Insights that resonated: Dan recently shared a summary of the book in a few paragraphs in a short “graduation speech.” My cliff notes –

(1) Foundation regrets“The first of the big four regrets is what I call Foundation regrets. Foundation regrets emerge from small choices we make earlier in life that accumulate to negative consequences later in life.

We spend too much and save too little. We don’t eat right, sleep enough, or exercise
regularly. We apply only grudging effort on the job – or, yes, in the classroom”

“Foundation regrets sound like this: If only I’d done the work.”

(2) Boldness regrets“All regrets begin when we’re at a juncture. And with this category, the juncture presents a choice: Play it safe – or take the chance? And when we don’t take the chance – not all the time, but most of the time – we regret it.”

Boldness regrets sound like this: If only I’d taken the chance.

(3) Moral regrets“Once again, we’re at a juncture. We can take the high road
or we can take the low road. And when we choose what our conscience says is the wrong path, most of us – most of the time – regret it.

We hurt others. We break our word. We degrade what ought to be revered. And while at first the decision can feel fine – even exhilarating – before long it eats at us.”

“Moral regrets sound like this: If only I’d done the right thing.”

(4) Connection regrets“These are regrets about all the relationships in our lives. Partners. Parents. Children. Siblings. Cousins. Friends. Colleagues. Classmates.
A 45-year-old woman, from the District of Columbia, offered this: “My brother died
suddenly at forty-one. I regret not saying, ‘I love you,’ more.””

Connection regrets sound like this: If only I’d reached out.

(5) That brings us to the reverse image of a life well lived.

A decent foundation – enough stability so that life is not precarious. Boldness – a chance to learn and grow and do something meaningful during the vanishingly short time we’re alive. Morality – being good and decent and just. Connection – having people we love and who love us.

Or put differently.

Do the work.

Take the chance.

Do the right thing.

Reach out.

And ignore the rest.

1. Read ASAP! · Book Review Actions · Novel Concepts and Interesting Research · Technology

BR 282: The Wizard and the Prophet by Charles C Mann

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Comments: I started reading The Wizard and the Prophet after reading this post on Seth’s blog. An excerpt:

Mann has given us a deeply researched narrative, a book that will change the way you see just about everything in the natural world and its relationship with humanity. It’s about an epic struggle and mostly, about our future.

It seems to be about two obscure characters of the 20th century, but it’s not. It’s about each of us and the tools we can choose to bring with us to the future. I found myself switching camps every few minutes.

Seth called it his book of the year. It is definitely up there on my list for the year too.

Charles Mann deconstructs some of the most important issues of our time – including food, water, and climate – and contrasts two approaches to tackling these problems.

The first is the school of sustainability built on the work of William Vogt that asserts that we need to consume less and be more mindful of ecological balance. And the second is the school of innovation built on the work of Norman Borlaug that focuses on innovation as the way out.

The book is incredible thanks to the way Charles Mann interweaves the story of these two men, the tussle between these schools of thought, and the complex challenges ahead of us on issues like food, water, and climate.

Insights that resonated: 

(1) There is no perfect strategy – there are only trade-offs. Both approaches bring trade-offs and there never has been or will be a perfect answer.

(2) When we deal with complex problems that don’t have clear answers, the middle path between the two approaches tends to be the way. That’s because taking the middle path helps us find the relative best of both approaches without necessarily attaching our identity to either.

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BR 281: Amazon Unbound by Brad Stone

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Comments: Amazon Unbound is the follow up to Brad Stone’s excellent first book about Amazon – “The Everything Store.” It chronicles the growth of Amazon from incredible retailer to an all conquering conglomerate. A fascinating read for anyone interested in technology.

Insights that resonated: 
(1) “It has always seemed strange to me…The things we admire in men, kindness and generosity, openness, honesty, understanding and feeling, are the concomitants of failure in our system. And those traits we detest, sharpness, greed, acquisitiveness, meanness, egotism and self-interest, are the traits of success. And while men admire the quality of the first they love the produce of the second.” | John Steinbeck

An amazing starting quote.

(2) I was repeatedly blown away by Jeff Bezos’ propensity to invest in new and interesting bets. There are a number of occasions where his best and brightest share conversations with him that led to their deployment into a completely new and unproven bet. These bets went onto become billion dollar companies. But, the intentionality with which Bezos went after these – both in deploying high potential talent and staying close to it in the early days – was telling.

(3) The book drove home how much Amazon culture just resembles Jeff Bezos. The drive and intensity of the company mirrors Jeff’s drive and intensity.

(4) Brad also spent time on how wealth changed Jeff – leading eventually to the failure of his marriage. Extreme wealth and celebrity are very hard to handle.

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BR 280: Competing against Luck by Clay Christensen, Taddy Hall, Karen Dillon, David Duncan

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Comments: Competing Against Luck is intended to be an introduction to the “Job to be done” framework. It was an interesting read – however, it was less sticky than I hoped.

Insights that resonated: 

How do you figure out the job to be done? It involves asking 5 questions –

  1. What progress is that person trying to achieve? (Functional, social, emotional)
  2. What are the circumstances of the struggle?
  3. What obstacles are getting in the way of the person making progress?
  4. Are consumers making do with imperfect solutions or cobbling together hacks?
  5. How would they define what quality means and what trade-offs are they willing to make?
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BR 278: Caste by Isabel Wilkerson

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Comments: A perspective changer.

Insights that resonated: 

(1) Isabel Wilkerson’s book “Caste” is a recent read that I’ve thought about a lot. It is fascinating to dig into the history of a place. I’ve had some insight into the institution of slavery in the United States. But, there’s nothing like the kind of insight a seasoned reporter brings.

It was particularly powerful for me as she draws parallels to the treatment of Jews in Nazi Germany and the treatment of Dalits in India. She makes the case that calling this “racism” is a simplification. Caste systems go deeper than that.

Stories about caste in India always sadden me. That’s not just because of the heartbreaking stories. They remind me of our collective stupidity and our unwillingness to learn from experience.

Most Indians – regardless of caste – were treated horribly by the British during the years of the British occupation. And, yet, despite all the shared humanity that helped us get through that experience, we didn’t take those lessons forward.

(2) While Isabel Wilkerson focuses on these 3 caste systems, the truth is that caste exists everywhere. Just like other popular western exports, a caste-like hierarchy based on skin color has become the most popular kind around the world. But, there are other systems too. When I lived in Saudi Arabia for 10 months, the dominant caste was Muslim for example. And, if you’ve traveled around the world without a western passport, the global immigration system will never fail to remind you about the importance of the color of your passport, your accent, and the color of your skin.

(3) At its heart, caste systems are about pecking order. We attempt to establish pecking orders wherever we go. Then, we go to crazy extents to maintain them.

This isn’t just true about nations. It is true about any human group. It is likely such pecking orders exist where we work – some function is the equivalent of the “dominant caste” and does all it can to preserve its status.

(4) It is hard to empathize with groups below the pecking order if you haven’t been there. That’s part of the human condition too. Reading stories in Isabel Wilkerson’s book is one thing. Experiencing it every day is another.

We live in the San Francisco Bay Area. This place likely has more immigrants per square foot than most places on the planet. And, yet, even in a place where we are not the lone outsiders, we experience situations that remind us of our status in the hierarchy.

This week, it was getting honked and told to “get out of the way” in a parking lot as we were unloading our bikes and kids. Last week, it was being told what to do in a car wash. We have a long catalog of these experiences. It is nearly always an older white/caucasian man who assumes he has the authority to tell us what we should do and how we should behave.

If this is our experience in the Bay Area, I can only begin to imagine the daily slights many others who are lower in the hierarchy experience. It is enough to drive you crazy.

And, yes, the frequency and intensity of these daily slights have likely gone down – on average – in the past decades. But, they’re still around.

(5) It takes a lot to see through false narratives of those who seek to use it for their gain. As Seth beautifully described, identity is often used against us.

We can hope for mature responses from time to time (this one warmed my heart).

But, I don’t see any way out of pecking orders and caste system. I think it is a side effect of our fallibility.

(6) While I don’t believe we’ll ever live in a world without arbitrary hierarchies, I do hope for progress toward that ideal. In a few years, the US will have as much of its history without slavery being legal as it spent with that institution.

I hope we’ll cross many more such milestones and move closer to a world where we spend more time thinking about what we have in common vs. what is different. Over time, maybe we’ll extend that to the plants and animals we’re blessed to share this space with. Before it is too late – at any rate.

The only way that will happen though is if we construct the kind of society that doesn’t gloss over our past. Our history is full of bloody wars and cruelty toward each other for arbitrary reasons. We have much to learn from all that bloodshed and suffering.

The more time we spend understanding our past, the more we will be able to understand the imperfections in our culture/community/country in the present.

No culture or country is perfect.

The problem is when we think we are.

3. SHELF it · Book Review Actions · Book Reviews · Creativity · History

BR 277: Geography of Genius by Eric Weiner

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Comments: This book was a classic Eric Weiner book – lots of fascinating stories artfully weaved together with humor. A fun read and one for the bookshelf for when you’re in the mood for it.

Insights that resonated: 

(1) “What is honored in a country is cultivated there.” | Plato

(2) “Walking quiets the mind without silencing it completely.” | Eric Weiner, Geography of Genius

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BR 276: On the clock by Emily Guendelsberger

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Comments: Emily G spent 2 months each in an Amazon warehouse, an AT&T/Convergys call center, and a McDonalds and compiled her experiences and observations in a fantastic book.

Insights that resonated: The one idea that I kept coming back to was a recognition of the privilege in my life. I get to get a steady paycheck solving puzzles that are sometimes challenge, occasionally difficult, but never hard. However, the average hourly worker’s life is the exact opposite – an unsteady paycheck and a hard job.

There are many memorable anecdotes that will stay with me – customers throwing coffee and sauce at McDonalds, getting hourly pay deducted for a bathroom break at Convergys, chugging free pain medication at Amazon, Amazon colleagues doing a DIY root canal at home to avoid missing work and paying a dentist, among others.

It made me ponder the effects of global trade and technology while also considering the possibility of Universal Basic Income.

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BR 275: Meditations by Marcus Aurelius

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Comments: A fascinating peek into the diary of the most powerful man in the world at the time.

Insights that resonated:  The one word that I’ll remember the book by is “perspective.”

“Keep perspective” seems to be the one piece of advice Marcus reflects on the most. He does this by constantly reminding himself of death.

In doing so, he reflects on the futility of chasing fame and sensory pleasures. And, he doesn’t seem to tire of reminding himself of his place in the world – that of an evolutionary speck – in these reflections.

Marcus Aurelius was probably the most powerful person in the world at the time. So, the nature of these notes are all the more impressive given the immense power he held. He clearly passed his stoic examinations with flying colors.

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BR 274: Letters from a Stoic by Seneca

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Comments: It is so amazing to think about the sheer power of making insights accessible. Seneca’s notes were written two centuries ago.. but so many are still relevant today.

Insights that resonated: A few among many that stood out to me –

  • All ideas with merit are common property (more)
  • Treat everyone as you’d treat your superiors.
  • Spend less time mourning your friend and instead go ahead and make one. (more)
  • There is nothing a wise man does reluctantly. He escapes necessity because he wills what necessity will force on him.
  • Something that can never be learnt too thoroughly can never be said too often.
3. SHELF it · Book Review Actions · Book Reviews · Management

BR 273: The Making of a Manager by Julie Zhou

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Comments: A practical book for the first time manager. I’ve enjoyed Julie’s blog posts and think she comes across as positive and authentic. She did so here too.

Insights that resonated: The premise of the book is – be thoughtful about how you manage your team and keep adapting your style and processes as time passes. I thought Julie delivered on that with lots of insights from her time leading a fast growing design team.