Category: 3 – SHELF it (All Categories are 1 – Read ASAP!, 2 – BUY it!, 3 – SHELF it, 4 – SOMEDAY it)
Comments and Learning:
1. This is a very important book – designers all over have probably read this book. I think of it as a must read if you are interested in anything to do with design. I read this as I was thinking of product design.
2. If a user keeps making an error when using your product, the problem is with your product.
3. Learnings here
Marler's Observatory 